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How to Use Personalization & Variables

Variables let one message template address every prospect by name and company.

Available lead variables

Variable

Inserts

{{firstName}}

The lead's first name

{{lastName}}

The lead's last name

{{fullName}}

Full name

{{companyName}}

Company name

{{jobTitle}}

Job title

{{headline}}

Their LinkedIn headline

{{location}}

Location

{{industry}}

Industry

{{email}}

Email address

Sender variables

To refer to yourself, use the my_ prefixed variables:

Variable

Inserts

{{my_first_name}}

Your first name

{{my_last_name}}

Your last name

{{my_company_name}}

Your company name

{{my_job_title}}

Your job title

⚠️ Variable names are case-sensitive

Correct: {{firstName}}, {{companyName}}, {{jobTitle}}

Wrong: {{first_name}}, {{company_name}}, {{job_title}}

If a variable doesn't match exactly, it is not replaced — the raw {{first_name}} text is sent to your prospect. There's no fallback and no warning. This is the most common mistake in campaign setup.

Always send yourself a test before launching and confirm no {{...}} text remains.

Organization variables

You can create reusable variables holding the same value for everyone — a calendar link, a demo URL, a resource. Set them up once and use them in any campaign, for example {{calendarLink}}.

These hold one fixed value per organization. The same text is substituted for every recipient.

Missing data

If a lead has no value for a variable — no company name, for instance — nothing is substituted and the raw placeholder is sent. Before launching:

  • Check your list for leads with missing fields.

  • Prefer variables that are almost always populated. {{firstName}} is reliable; {{industry}} often isn't.

  • Write messages that still read well if one variable is thin.

Personalization that isn't a variable

The strongest LinkedIn personalization isn't a merge field. Referencing someone's recent post, a company announcement, or a shared connection will always outperform {{firstName}}.

For genuinely per-prospect personalization at scale, use AI Message Writing, which generates unique text per lead using their profile and company research.

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