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Understanding Credits: ST Credits vs Email Credits

SalesTarget.ai uses two separate credit balances, and it's important to know which is which because they're spent on completely different things.

Credit type

What it pays for

ST Credits

Finding and enriching leads, email validation, and calls

Email Credits

Sending campaign emails

Where to see your balance

Both balances are always visible in the Total Credits widget at the top right of the screen. Click it to open a breakdown showing:

  • Total Credit Usage — an overview across all your credits

  • ST Credits — remaining vs total

  • Email Credits — remaining vs total

Credits are shared across your organization

There's one balance per organization, not per member. Everyone on your team draws from the same ST Credit and Email Credit pools, so it's worth coordinating on larger enrichment or sending jobs.

Buying more

From the credits dropdown you have two buttons:

  • Buy Credits — top up your ST or Email credits (Settings → Billing & Usage → Credits)

  • Upgrade Plan — move to a plan with a larger monthly allowance

If your subscription lapses

If a subscription payment fails, your plan enters a lapsed state and credits are affected until billing is resolved. Keep your payment method current under Settings → Billing & Usage → Payment Methods.

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