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Understanding Your Validation Results

Status

What it means

Safe to send?

Valid

The mailbox exists and accepts mail

Yes

Invalid

The mailbox doesn't exist

No — remove it

Catch-All

The domain accepts mail for any address, so the specific mailbox can't be confirmed

With caution

Spam

A spam trap — an address that exists purely to catch senders with poor list hygiene

Never send

Abuse

Belongs to someone who habitually marks mail as spam

No — remove it

Do Not Mail

Disposable, role-based, or otherwise flagged as do-not-contact

No — remove it

Unknown

The server gave no definitive answer

With caution

⚠️ Spam traps are the one to worry about

A spam trap is the most damaging result you can get. These addresses exist purely to identify senders who don't clean their lists, and hitting one can get your domain blacklisted. Always remove them before sending — no amount of warm-up undoes a blacklisting.

Catch-all domains

Plenty of legitimate companies run catch-all configurations, so a catch-all result isn't a red flag on its own. Send to them, but keep them in a separate segment and watch the bounce rate.

Keeping your bounce rate healthy

  • Validate every imported list before it goes into a campaign.

  • Keep your bounce rate under 3%. Above 5%, providers start treating you as a spammer.

  • Re-validate lists that have been sitting for a few months.

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